At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders. Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Purpose of the function
The Daiichi Sankyo Switzerland Medical Communications and Information Manager is a hybrid role responsible for three core areas: the Medical Information service; the development and/or review of scientific communications and educational materials; and cardiovascular therapeutic area strategy and tactical planning. The role involves providing accurate and timely responses to unsolicited medical inquiries; developing and/or reviewing medical and promotional materials across the oncology and cardiovascular areas; developing scientific communication strategies; and collaborating with cross-functional teams to ensure compliance with internal procedures, local regulations, and the highest standards of scientific excellence. The Medical Communications and Information Manager liaises with and assists the WvP (Werbeverantwortliche Person; Head of Medical Affairs) in the appropriate and compliant management of medicinal product materials.
Roles and Responsibilities
All activities described below will be carried out in accordance with Company Policies, the Swiss Pharma Code of Practice, and legal and ethical standards.
1. Medical Information Service
- Responsible for handling medical information requests regarding products from healthcare professionals, patients, caregivers, and internal colleagues. Inquiries may be received via multiple channels (email, phone, digital platforms, field force) in accordance with internal guidelines and regulations.
- Provides clear, accurate, balanced, and non-promotional responses within agreed timelines, using approved information sources and standard response documents, in line with procedures and local regulations. Escalates complex or unusual inquiries when needed.
- Identifies recurring questions, issues, and trends and communicates them to relevant stakeholders.
2. Medicinal Products Communications
- Responsible for the review of promotional and non-promotional materials for medicinal products from a scientific and regulatory accuracy perspective in the cardiovascular therapeutic area.
- Responsible for the review of medical materials in the oncology therapeutic area.
- Acts as the Medical Affairs partner responsible for the cardiovascular portfolio: strategic and tactical planning, cross-functional activities, regulatory requirements, and unsolicited customer requests.
3. Safety and Quality, Compliance and Training
- Responsible for Medical Information-relevant standard procedure(s), ensuring compliance with local regulations and ethical standards.
- Supports audit and inspection readiness and conduct, as applicable, by maintaining accurate, complete, and high-quality documentation.
- Responsible for the continued guidance and training of relevant internal colleagues in the area(s) of responsibility.
Education & Experience
Education
- Life sciences, i.e., pharmacy, biomedical sciences, nursing, or a similar discipline (at a minimum, master’s level), or a medical degree.
- Relevant specialist experience.
Experience
- At least seven years of relevant experience within the pharmaceutical industry.
- Previous experience working in a similar role, including material review and Medical Information.
- Experience working in the cardiovascular and oncology therapeutic areas.
- Working knowledge of the Swiss Code of Practice and other regulations relevant to the role.
Skills and additional Requirements
- Fluent in German and English. French is a plus.
- Understanding of the biopharmaceutical industry environment and the healthcare system.
- Strong written and verbal communication skills; able to explain scientific information clearly and appropriately to different audiences (HCPs, patients, and internal teams).
- Good organizational and time-management skills; able to handle multiple requests simultaneously and meet timelines.
- Comfortable working with common digital tools and office software (email, document-editing software, spreadsheets, presentation tools, web-based platforms, and databases); experience with knowledge management systems is a plus.
- Strong sense of ethics and integrity and a commitment to patient safety.
