Job Summary

This role is primarily responsible to build, stabilize, lead and develop the complete GloBuS USSC service line scope to ensure the performance & delivery of all services related to the end-to-end P2P process in a high quality and in an exhaustive, efficient, timely and fully compliant manner. This position leads all strategic and operational activities pertaining to financial disbursements (incl. accounts payable, corporate cards, T&E) for DSI, incl. US based Global Teams, which measure over $2 billion per year. This role will ensure and be accountable for a proper collaboration with all other service center leads, sub-teams in the GloBuS USSC, the regional Centers of Excellence and further relevant stakeholders. This role will ensure a successful go-live and stabilization of new processes and systems in scope. This role is responsible to ensure continuous improvement of all P2P processes, and to derive required optimization measures.

Job Description

Responsibilities

Operational Excellence of Service Line

Be accountable for the regional GloBuS USSC scope of the relevant end-to-end P2P process. Be responsible for all relevant P2P activities with minimal guidance. Lead the complex sales and use tax strategy for the US. Lead the processes and compliance of employee T&E, P-Card and Meeting Card programs. Be responsible for the relevant reporting packages and reporting analyses/forecasts within the service line scope in a timely and compliant manner and in the required quality. Be accountable for an exhaustive and fully compliant performance and monitoring of J-Sox controls and other controls in scope to allow for operational efficiency and also minimizing the risk to DSI.

Direct operations and KPI”s ensuring optimal Service Line effectiveness; establish a best-in-class customer facing service model with established SLA’s and timely resolution. Provide management with information and insights around disbursement trends and recommendations to improve operations, cash flow, and working capital based on collected data. Be accountable for all disbursement transactions considering relevant Accounting and Tax regulations. Lead the process to timely and exhaustively align and post disbursement related accruals, manage open items, and reconcile general ledger and sub-ledgers to ensure accuracy of the financial statements. Be accountable for accurate, timely and compliant payment processes in the service line scope.

Develop plans and priorities to address resource and operational challenges. Identify and resolve technical and operational problems with some complexity. Identify and approve recommendations to implement improvements to regional procedures.

Projects/Change Management

Lead and steer projects to optimize the P2P activities and the development of the GloBuS USSC. Be accountable for the implementation of continuous improvement measures in the end-to-end process in the scope of responsibility and in close cooperation with the Global Process Owner (GPO) and other stakeholders.

Identify, evaluate, prioritize and gain support for opportunities to improve and further innovate P2P solutions.

Be accountable for the timely and exhaustive transfer of all activities into the new global invoicing solution, and the transition to the new global tax engine. Ensure a successful go-live and stabilization of the processes in scope in the new S/4 HANA, A/P and Tax systems landscapes and the new end-to-end processes (including workarounds compared to targeted solution) and ensure that all relevant interfaces linked to P2P are fully covered.

Be a change leader in support of various initiatives. Proactively engage with the team, interfacing functions, global counterparts, and internal customers to endorse the need for change and address concerns.

Ensure team manages smaller scope projects that affect disbursements systems and processes, and manages all upgrades, changes and enhancements.

Global Collaboration / Relationship Management

Be accountable for the cross-functional service line collaboration with GloBuS, the US business functions, local Finance and business staff, Global functions, and other stakeholders often at high levels; be responsible for functional coordination of business scope or projects; constructively share information and expertise within GloBuS teams and with other stakeholders; liaise with regional and global GloBuS senior management.

Be the second line of contact to the customers and stakeholders (escalation path) and ensure that the stakeholder relationship management is ensured in the right quality and time across the region and across the relevant process scope

Build strong synergistic relationships with key stakeholders. Ensure customer facing interactions are handled consistently and amicably.

Responsibilities Continued

• People Leadership

Be responsible for functional and disciplinary leadership for the Service line with direct reports - including management and development of employees and stakeholder management. Ensure that appropriate succession planning and talent development is a continued focus.

Establish team skill requirements and development plans; inspires, influences and builds team member capabilities to ensure optimal performance. Ensure proper application of all relevant standards in the service line; ensure that employees are up to date regarding required business knowledge and skills (in close collaboration with the Head of GloBuS USSC). Provide internal process related training to staff to ensure consistency of operations. Lead operations and ensure all internal control, process, and operating instructions are documented and up to date.

• Specialized knowledge/capabilities

Maintain broad and comprehensive knowledge of concepts and practices not only within P2P but also in other functional and business areas which are used in the normal course of business to support disbursement processes, identify business opportunities, and provide subject matter expertise.

Stay current with the new developments in the marketplace, US business strategies, contractual agreements, and tax regulations in order to provide strategic direction to the P2P team, meaningful support to DSI, and effective collaboration with other Global functions (Procurement, GPO, etc.)

Apply in depth system and business process knowledge in support of P2P functions. Expert regarding integration between SAP modules and interoperability with other systems within the P2P landscape.

Lead the process, configuration and maintenance of regional Disbursement solutions such as T&E, P-Card and Meeting Card Programs, etc. Lead related reconciliation processes in SAP.

Ensure proper workflow administration to ensure effective and efficient operations of the disbursements functions.

• Statutory

Lead and produce statutory reporting and filings for 1099, 1042 and unclaimed property reporting to the IRS and to all state entities.

Lead the complex sales and use tax strategy for DSI. Ensure proper sales and use tax calculations are performed for A/P invoices and resolve any use tax discrepancies with tax consultant.

Ensure proper withholding on disbursements where applicable

Qualifications

Education Qualifications
Bachelor's Degree Accounting, Finance, or Business Administration required Master's Degree Accounting, Finance, or Business Administration preferred

Experience Qualifications
10 or More Years Accounts Payable, Accounting, Finance required
7 or More Years Solid understanding of the overall Accounting / Financial Statement & Business Planning process required
People leadership including a core role facing (internal) customers and senior management stakeholders in an international and cross-functional work environment required
7 or More Years Experienced and proficient with Federal and State Tax Filings preferred
Project leadership experience, (certification a plus) ideally with a significant track record of steering larger-scale or complex projects including proven successful designs and implementations preferred
Prior Pharmaceutical experience desirable preferred
Financial Audit, SAP consulting, tax-related advisory, shared services, international preferred


Licenses Qualifications
Certified Public Accountant (CPA) or Global Accounting certification preferred

Travel Requirements
of the time. Less than 15% on average (higher travel requirement possible e.g. during projects / build-up phases)

Additional Information